The spokeswoman from the Philadelphia VA benefits office-which will host the town halls Wednesday at noon and 6:30 p.m.-said in a statement that the agency regretted any misunderstanding caused by the slide show. The 18-page slide show on how to help veterans with their claims, presented to VA employees Friday and obtained by The Inquirer, also says veterans might be demanding and unrealistic and tells VA staffers to apologize for the "perception" of the agency. The cranky Sesame Street character who lives in a garbage can was used in reference to veterans who will attend town-hall events Wednesday in Philadelphia. "And especially to insult the VA's primary customer." "There is no time or place to make light of the current crisis that the VA is in," Joe Davis, a national spokesman for the VFW, told the Inquirer. Philadelphia VA staff attending a town hall meeting last week were shown a slideshow, "What to Say to Oscar the Grouch-Dealing with Veterans During Town Hall Claims Clinics," that included pictures of the misanthropic garbage-can dwelling puppet. The Department of Veterans Affairs depicted dissatisfied veterans as "Oscar the Grouch" in training materials obtained by the Philadelphia Inquirer.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |